BloomReach and Valtech team up to power NHS Digital’s new online service platform

NHS Digital, the national information and technology partner to the health and social care system in England, engages Valtech and BloomReach to deliver a new digital experience platform powered by advanced data processing and machine learning.

London -- May 31, 2018 -- BloomReach, Inc., a global leader in personalised digital experiences is formalising a partnership with Valtech, a global digital agency focused on business transformation. Together both companies aim to guide clients through their own business transformation journey, powered by the digital tools they need to be ready for tomorrow’s customer demands.

The first project BloomReach and Valtech are embarking on together is a huge one: helping NHS Digital to better share its news, services, data and events with its users. The UK’s National Health Service (NHS) - a 70-year-old organisation and the fifth largest employer in the world - aims to utilise modern technology to deliver better services and meet the demands of today's digital-first society. As an executive non-departmental public body within the NHS, NHS Digital is occupied with aspects of this digital transformation. It currently offers over 200 different services to NHS healthcare professionals. Staff rely on these services to navigate a complex health system in order to deliver better patient outcomes.

"Our aim as an organisation is to support the NHS to be at the vanguard of digital technology across a whole range of different services", said Roger Donald, Head of Digital Service Delivery at NHS Digital. "Now, using the BloomReach platform, we are able to personalise and curate our user experiences, with BloomReach's AI and machine learning capabilities providing us with a lot of options for further optimisation in the future."

“As an implementation partner we were very pleased with the decision to use BloomReach", said Chris Andrews, UK Technical Director at Valtech. "We think it's a great fit because it is a highly capable Digital Experience Management platform, based on open source and open standards, and available on G-Cloud.”

“We’re very pleased to partner with Valtech on this exciting project,” said Jasper de Vreugt, Director of Channel Sales EMEA at BloomReach. “Valtech’s broad experience and understanding of the needs of modern digital businesses make them well equipped to deliver a project like this, including the implementation of our industry-leading digital experience platform.”

BloomReach and Valtech will be hosting a roundtable session around the topic of digital transformation in healthcare and other services industries this September.

About BloomReach

BloomReach brings businesses the first open and intelligent Digital Experience Platform (DXP). It was named a Visionary in the Gartner Magic Quadrant for Digital Experience Platforms 2018. BloomReach drives customer experience to accelerate the path to conversion, increase revenue, and drive customer loyalty.

With applications for content management, site search, page management, SEO optimization and role-based analytics, BloomReach is a central location for all players who drive customer experience to come together and intelligently drive business outcomes. BloomReach’s Web Relevance Engine algorithmically understands content and users, matching demand and intent data from across the web. BloomReach's industry-leading tools unlock the powerful creativity of humans to improve omnichannel customer experiences at scale. Together, human and machine drive millions of dollars of proven incremental sales.

BloomReach's portfolio of customers include: Neiman Marcus, Staples, REI, Mailchimp and NHS Digital. Incorporated in 2009, BloomReach is headquartered in Mountain View, Calif., with offices worldwide and is backed by investment firms Bain Capital Ventures, Battery Ventures, NEA, Salesforce Ventures and Lightspeed Ventures. Learn more: www.bloomreach.com

About Valtech

Valtech is a global business transformation agency delivering innovation with a purpose. We enable clients to anticipate tomorrow’s trends and connect more directly with consumers across their digital touch points while optimising time-to-market and ROI.

We are a network of more than 2500 innovators, design thinkers, marketers, creatives and developers spanning 5 continents with offices in 16 countries (USA, UK, Canada, France, Germany, Netherlands, Sweden, Switzerland, Denmark, Brazil, China, India, Australia, Singapore, Argentina, Ukraine ).

While our expertise is in technology, marketing and experience design, our passion is in addressing transformational business challenges for our clients, including strategy consulting, service design, technology services, and optimization of business-critical digital platforms for multichannel e-commerce and marketing.

For more information, visit www.valtech.com   

About Bloomreach

Bloomreach software enables highly personalized digital experiences for retailers, brands, distributors, manufacturers and a diverse set of businesses and organizations around the world. Its flagship product, brX, is an API-first digital experience cloud that combines AI-driven search and merchandising, rich personalization, and next-gen content-as-a-service (CMS) capabilities. brX accelerates conversions, increases revenue, and provides real time insights for business goals. With a global network of certified partners, Bloomreach serves hundreds of large and medium enterprise customers such as Neiman Marcus, Staples, Puma, Marks & Spencer, HD Supply, and FC Bayern München. Gartner and Forrester have both recognized Bloomreach as a key player in their respective vendor evaluations for Digital Experience Platforms.